BLK G — Residents
For the people who live here.
If you live in one of our buildings, this page is for you.
BLK G.1 — What to expect
- 01A safe, clean, warm homeWorking heat and hot water, sound stairs and doors, lit halls and clean common areas.
- 02A straight answerMessages are read and answered, and the reply says what happens next and roughly when.
- 03Repairs done properlyWe would rather fix a thing once, with the right parts, than patch it three times.
- 04Respect and privacyNotice before entry where it is required, and careful handling of what you tell us.
Write to us
Repairs and questions
Email us with your building, your unit and what you have noticed. A photograph helps.
If it can't wait
Emergencies
For fire, gas, flooding or anything dangerous, call 911 first. For heat, hot water and other housing complaints in New York City, 311 is also available.